At Kape Coffee Cafe, our goal is to offer you the best shipping option available. Every day, we deliver to hundreds of customers, ensuring that we provide the very highest levels of responsiveness to you at all times. The time frame for delivery is divided into two parts:
- Processing time: Order verification, quality check and packaging. All orders are processed and fulfilled within a time period of 2-7 business days. Note: All orders received by 5:00 PM (PST) on Sunday, Tuesday and Thursday are roasted and shipped the next day.
- Shipping time: This refers to the time it takes for your coffee to be shipped from our coffee roaster to its destination. For US Domestic shipping, this usually take between 3-5 business days after processing, but can take longer depending on the time of year. International shipping usually takes between 7-14 business days after processing.
International Customers: Orders shipped outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. These are not included in the shipping cost and they must be fulfilled by the customer.
If more than 30 days have passed, please contact firstname.lastname@example.org to review the status of your order.